Basics of Commercial Property Management

Commercial Property Management

Written by Cathy Kottwitz


January 9, 2023

Commercial property management is a complex, multifaceted job. A range of skills, knowledge, and expertise is critical to ensure that any leased property runs smoothly. From managing tenants to handling maintenance issues and financial obligations, there are a lot of key responsibilities involved. Here are just a few of the most important aspects of commercial property management.

Tenant Relationships

The relationship between landlords and tenants is central to commercial property management. Establishing clear expectations from the start will reduce potential disputes and ensure both parties are on the same page. This matters because tenants who feel unsupported are unlikely to have a positive experience or even consider renewing their lease in the future.

Commercial property managers must be able to maintain good relationships with their tenants. This entails understanding the needs of each tenant, responding promptly to all requests or questions they may have, and resolving any disagreements in a cordial manner. It also means abiding by all terms of the lease agreement, such as giving proper notice before entering or conducting maintenance.

Clear, concise, and compassionate communication is key when navigating tenant relationships. By personally interacting with their tenants, any property manager can establish trust and build rapport over time. It’s also important for property managers to stay up to date on all industry regulations and best practices. Failure to do so could potentially lead to conflict or costly legal consequences.

Repairs and Maintenance

Successful managers know how to properly maintain their properties. This means keeping up with regular inspections to ensure that any potential issues are found and dealt with as soon as possible. It also means having reliable access to professional contractors who can complete efficient repairs and maintenance at a moment’s notice.

It’s important for property managers to keep detailed maintenance records for each property. Not only is this essential for orderliness, but it will also serve as support in the event of any disputes with tenants, contractors, or other third parties involved. After all, nothing provides peace of mind during any issue quite like detailed documentation.

Property Finances

Commercial property managers must also be able to effectively manage finances to keep track of both income and expenses. This includes collecting rent from tenants, paying bills on time, managing budgets for repairs or renovations, and tracking invoices from contractors. Property managers will use software and professional expertise to ensure everything is accounted for properly and reported back to property owners. If there are any discrepancies along the way, then they should be addressed as soon as possible. It often becomes increasingly difficult to rectify outstanding financial issues as more time passes.

All commercial real estate owners must pay property taxes each year. Keeping track of these payments is essential, as failure to do so can result in hefty fines or even foreclosure in some cases. Property managers should also work with property owners and their county assessor when it looks like a property is incorrectly valued for property taxes. Property managers should also be aware of any local tax incentives that may be available to them. These can provide significant savings over time if used correctly. We recommend consulting a trusted financial expert to be certain that you’re managing your unique tax situation properly.

Finally, it’s important for property managers to always pay their insurance premiums. Insurance policies must also be reviewed regularly to ensure that they remain current and provide adequate coverage against potential losses from damage. Remember to update your insurance policy after major repairs or renovations, as they may affect your premiums or coverage needs.

Ask Us about Commercial Property Management

Commercial property management requires a diverse skillset. From keeping good tenant relations to managing finances effectively, there’s no doubt that it’s a challenging yet rewarding role. By understanding the basics outlined here, you’ll be well on your way toward becoming a reputable and reliable resource for your tenants.

If you have questions about property management best practices or simply need some support, then please feel free to give us a call or contact us online. We’d be happy to answer your questions or take the weight of property management off your shoulders today.

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